Frequently Asked Questions (FAQs)
Common questions about fabric GSM, custom printing, VeerVastra tailoring, and delivery.
What fabric weights and materials do you use?
Our oversized t-shirts are cut from heavyweight 240 GSM combed compact cotton. Our hoodies feature plush 380-400 GSM brushed fleece cotton. Every piece is pre-shrunk and bio-washed for lasting softness.
How does product customisation work?
Choose any customisable garment (T-shirts, hoodies, polo tees, caps, or aprons). Upload your graphic (PNG/JPEG up to 5MB), select front, back, or both sides, add custom text with your preferred font, and see a live garment preview before adding it to your bag!
What is the Mafia Collection rule?
The Mafia Collection is our signature dark apparel line. Only garments with black as their designated color and verified by our editorial curators qualify for the Mafia section.
What is Error Basic?
Error Basic features essential wardrobe staples strictly priced under ₹499 (a product priced at ₹499 or above is excluded). Premium daily essentials at unbeatable value.
How does Quick Delivery work?
If your verified delivery location in Hyderabad is less than 15 km from our Jubilee Hills dispatch hub, you can choose Quick Delivery for rapid same-day fulfillment!
Our Customer Support Team is Here to Help
For order status, customization queries, return authorizations, or grievance redressal, reach out to our team during business hours (Monday to Saturday, 10:00 AM – 7:00 PM IST).